Who We Are
Our website address is: https://ekaivaonline.in/
Effective Date: 01/01/2020
Welcome to Ekaiva – Designer Tiles & Art Bathrooms ("we", "our", or "us"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data across our website https://ekaivaonline.in, and how we comply with various data protection laws including India’s DPDP Act, the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA/CPRA).
What Personal Data We Collect and Why We Collect It
1. Information We Collect
We may collect the following types of personal data:
Name, Email address, Phone number, Physical address, IP address, Browser and device information, Cookie data and usage behavior, Analytics and marketing data (e.g., via Facebook Pixel, Google Analytics), Social login details when used)
2. Why We Collect Your Data
We collect your data through the following:
- Contact forms on our website
- Newsletter signups
- Analytics and tracking tools (Google Analytics, Facebook Pixel)
- Cookies and similar technologies
- Social media login integrations
- APIs and third-party services
3. Why We Collect Your Data
We use your personal data for:
- Providing and improving our services
- Customer support and communication
- Sending newsletters and marketing updates
- Fulfilling legal and regulatory obligations
- Running advertising and remarketing campaigns
- Analyzing website traffic and improving user experience
4. Why We Collect Your Data
We use your personal data for:
- Providing and improving our services
- Customer support and communication
- Sending newsletters and marketing updates
- Fulfilling legal and regulatory obligations
- Running advertising and remarketing campaigns
- Analyzing website traffic and improving user experience
5. Third-Party Sharing
We may share your data with trusted third-party service providers such as:
- Google Analytics (for traffic insights)
- Facebook Pixel (for ad tracking)
- Mailchimp (for newsletters)
- Razorpay (for internal payment records)
- LinkedIn, Google Ads, Twitter Ads (for targeted campaigns)
- Make (automation and integration tools)
We do not sell your personal information.
6. Your Rights
Under the GDPR (EU Users)
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to processing
- Lodge a complaint with a data protection authority
- Request data portability
Under the CCPA/CPRA (California Users)
You have the right to:
- Know what personal data we collect
- Request deletion of your data
- Opt-out of data sharing
- Access your data in a readable format
- Be free from discrimination for exercising your privacy rights
Under India’s DPDP Act
You have the right to:
- Know what personal data is collected
- Access, correct, or erase your data
- Nominate a data fiduciary (in case of inability)
- Complain to the Data Protection Board of India
7. Cookie Policy
We use cookies and similar tracking technologies to:
- Analyze website traffic
- Personalize user experience
- Retarget ads across platforms
Types of cookies used:
- Essential Cookies – For core functionality
- Analytics Cookies – To track user behavior (e.g., Google Analytics)
- Marketing Cookies – For ad tracking and remarketing (e.g., Facebook Pixel, Google Ads)
By using our website, you consent to the use of cookies. You may manage or disable cookies via your browser settings
8. Data Security
We obtain your consent via checkboxes during data collection. You may withdraw consent at any time by contacting us or using the unsubscribe links in our communications.
To request access, correction, or deletion of your data, please contact us:
📧 Email: aashish@ekaiva.ind.in
📞 Phone: +91 9845188860
9. International Data Transfers
As we serve users globally, your data may be processed and stored in countries outside of your residence. We ensure that such transfers comply with applicable legal frameworks (e.g., Standard Contractual Clauses for GDPR).
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
11. Children’s Privacy
We do not knowingly collect data from children under the age of 13 (or 16 in EU). If you believe a child has submitted data to us, please contact us immediately for deletion.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected on this page with a new effective date. Please review it regularly.
13. Contact Us
If you have any questions, concerns, or requests regarding this policy, contact:
Aashish
✉️ Email: aashish@ekaiva.ind.in
📞 Phone: +91 9845188860
📍 Address: 2445, Ground Floor, 9th Main Road, BSK 2nd Stage, Opp. Suchitra Film Academy, Bangalore 560070, India